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CUSTOMER CARE

 

Have any questions or concerns? We’re always ready to help!

Call us at 816.531.2655

Or please feel free to send us a message below. 

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FAQ

 Do your clothes stink?

Uuuummmm NO! How rude! Ok so it wasn't rude, it's actually a great question! When we're selecting our inventory we...well...ok we're just going to say it! We smell the armpits of each garment so you don't have too! We also do not accept clothes that obviously need washed. Which means our clothes are smoke free and pet hair free! YUCK!

 

How do I sell my clothes at Clothz Minded?

Start by following Clothz Minded on Facebook, Instagram and or by signing up for our email subscription on our home page. By doing this you will know when we announce our buying and trading days! When you come in please make sure your items are freshly laundered and nicely folded in a laundry basket or plastic tub. We do not accept items in garbage bags or on hangers. Your items must also be smoke and pet free.

 

What kind of clothes will you buy from me?

We are looking for in season, in style, classic and on trend items in excellent condition for women. 

 

Will you pay me for my clothes on the spot?

YES! We pay on the spot! Occasionally we may offer a true consignment option on a high ticket designer item. In this case your payout will be larger!

Does Clothz Minded offer layway?

YES! We now offer a 30 day Layway plan for individual designer items priced over $200. We also offer a Layway plan for purchase totaling $300 or more. In order to start a Layway plan a 25% non-refundable deposit is required which will be applied to your balance. Layway tickets that have not been paid in full  will be returned to stock after 32 days and your 25% deposit will be forfeited if approved arrangments are not made. Happy shoping!

 

What can I expect when shopping at Clothz Minded?

Clothz Minded is a small local Kansas City business and we invite all walks of life to our shop! Our boutique is arranged in a color collection. We find that every brand runs differently and has a different idea about sizing. We decided this works best for our shop and our customers. This way you are not missing out on something that work for you but happens to be out of your normal sizing. We also feel like our color collections are aesthetically pleasing! 

What is your returns policy?

So Sorry, we have a no return policy.

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